Refund policy
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
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Items may be returned within 14 days from the date of delivery.
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Products must be unused, unworn, and in their original condition with tags and packaging intact.
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Sale or clearance items are non-refundable unless they are defective or damaged.
Exchanges
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We accept exchanges for a different size or color, subject to product availability.
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Exchange requests must be made within 14 days of receiving your order.
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Customers are responsible for shipping costs for exchanges unless the item received is incorrect or defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item. We will arrange a replacement or refund at no additional cost.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable unless the return is due to our error.
Contact Us
For any questions regarding returns or exchanges, please contact us at:
Email: syaifullahafiq@gmail.com
Thank you for shopping with us!