Refund policy

 

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns

  • Items may be returned within 14 days from the date of delivery.

  • Products must be unused, unworn, and in their original condition with tags and packaging intact.

  • Sale or clearance items are non-refundable unless they are defective or damaged.

Exchanges

  • We accept exchanges for a different size or color, subject to product availability.

  • Exchange requests must be made within 14 days of receiving your order.

  • Customers are responsible for shipping costs for exchanges unless the item received is incorrect or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item. We will arrange a replacement or refund at no additional cost.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable unless the return is due to our error.

Contact Us

For any questions regarding returns or exchanges, please contact us at:

Email: syaifullahafiq@gmail.com

Thank you for shopping with us!